K is an agent who made an improper sale of an annuity to a client. What corrective action would the Department of Financial Services likely order K to take?

In the situation where an agent has made an improper sale of an annuity, the Department of Financial Services often prioritizes the protection of the consumer as a primary objective. Therefore, one likely corrective action is requiring the agent to pay monetary restitution to the client. This is a form of corrective measure aimed at compensating the affected client for any financial harm they may have experienced due to the improper sale.

Restitution serves not only to address the financial losses incurred by the client but also ensures that the agent acknowledges their responsibility in the transaction. This approach aligns with the regulatory intention of maintaining accountability within the insurance industry and safeguarding consumer interests.

Other corrective actions, such as attending mandatory training sessions or obtaining additional licenses, while they may be relevant for future conduct, do not directly rectify the financial impact on the client from the specific improper sale. Issuing a written apology, albeit a gesture of goodwill, also does not compensate the client financially and is therefore less likely to be the primary corrective action ordered by the Department.